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Review Therapy Privacy Policy

Version 2026-09-22.1

Review Therapy is a product of Novos Network, LLC (a subsidiary of Welch Equities LLC) ("we", "us"). This policy explains what personal data Review Therapy collects, how we use it, who we share it with, how long we keep it, and the rights you have. It supplements the general Novos Network Privacy Policy.

1. What we collect

  • Account data: your name, email address, password (stored only as a secure one-way hash), and billing information (handled by Stripe — we never store card numbers).
  • Your weekly recordings: the voice memos you record, the transcript produced from them, the AI-generated review, and your 1–10 scores across five areas of wellbeing — Enthusiasm, Self-Concept, Behavioral Integrity, Social, and Purpose.
  • Usage & technical data: IP address, device/browser details, and app activity, used to run and secure the service.

2. How your recordings are processed

When you record a memo:

  1. Your audio is sent to Deepgram (a speech-to-text service) to produce a transcript. We instruct Deepgram not to use your data to train its models.
  2. Anthropic's Claude redacts personal identifiers from the transcript, and then generates your review and scores from it. This means Anthropic processes your reflection — including any faith or wellbeing content — both to redact it and to write your review. A lightweight automated pass also strips emails, phone numbers, and similar identifiers before that.
  3. Your original audio is deleted shortly after processing (typically within ~10 minutes; up to 7 days if processing failed, so you can retry without re-recording). Once your review is complete, the raw pre-redaction transcript is cleared. We do not keep your voice recordings.

3. Sensitive information (explicit consent)

Your reflections may include information about your faith and religious beliefs and your mental and emotional wellbeing. Under GDPR this is "special-category" data, so we ask for your explicit consent before processing it. You give this consent in the app, and you can withdraw it at any time (which stops all future processing of your reflections).

4. Who we share it with (subprocessors)

We do not sell or rent your personal data. We share it only with the service providers needed to run Review Therapy, under data-processing agreements:

  • Vercel — hosting & temporary audio storage (US)
  • Neon — database (US)
  • Deepgram — speech-to-text
  • Anthropic — anonymization (redaction), AI review & scoring
  • Stripe — billing
  • Postmark — account emails
  • Sentry — error monitoring (your reflection content is never sent here)
  • Inngest — runs the background jobs that process your recording; job records may hold your transcript for a short time while a job runs
  • Upstash — rate limiting (IP address / account identifier only)

Partner apps you sign in to. You can use your Review Therapy account to sign in to a separate app (for example Daily 5). That is a sign-in: the app receives your name, email, and whether your access is active, and it may read whether you've completed a given week's review and your 1–10 scores. It does not receive your recordings, your transcripts, or the text of your reviews. You can disconnect it at any time from Settings → Connected apps, and nothing is connected unless you choose to sign in.

5. Where your data is processed (international transfers)

Review Therapy currently runs on servers in the United States. If you use it from the EU/EEA or UK, your data is transferred to and processed in the US. We rely on Standard Contractual Clauses (and, where available, the EU–US Data Privacy Framework) as the legal basis for these transfers. We can provide more detail on request.

6. How long we keep it

  • Audio: deleted automatically, usually within ~10 minutes of processing (up to 7 days if processing failed, so a retry doesn't need a new recording).
  • Raw transcript: cleared once your review is complete. If a recording was too short or too thin to review, we keep its transcript so you can add to it or re-run it — it's deleted with your account, and processing stops if you withdraw consent.
  • Anonymized transcript, review, and scores: kept in your account so you can track trends — until you delete them or close your account.

7. Your rights

You can access, export, correct, or delete your data, and object to or restrict certain processing. To exercise these rights:

  • Export: Settings → "Download my data".
  • Delete: Settings → "Delete Account" (permanent).
  • Withdraw consent: Settings → Data & Privacy → "Withdraw consent" (stops all future processing of your reflections).
  • Anything else: contact us (below) and we'll help, normally within one month.

8. Security

Data is encrypted in transit and at rest. Passwords are stored only as bcrypt hashes. Our staff cannot read your reviews, transcripts, or audio — internal tools are walled off from your reflection content.

9. Age

Review Therapy is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18.

10. Contact

Questions or requests: support@novosnetwork.com. Novos Network, LLC · novosnetwork.com.